Dernière mise à jour: 14/08/2025
Privacy Policy
Last Updated: [date]
Introduction
This Privacy Policy explains how Steamify (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects the personal data of users (“User”, “you”, “your”) when accessing and using the Steamify platform (“Platform”, “Website”, “Telegram App”)
We place great importance on protecting your privacy and the security of your personal data. This document provides a detailed explanation of
- What data we collect and why;
- How we process and store your data;
- Your rights regarding personal data;
- When and with whom we may share your data.
By using the Platform, you confirm that you have read and agree to the terms of this Privacy Policy. If you do not agree with any of its provisions, please discontinue using the Platform
Data we collect
You may provide us with certain data when using the Platform or during transactions, including
- Phone number: used for User identification, account security, and communication with you;
- Steam account data: includes trade URL, Steam ID, nickname, and profile picture, which are necessary for the Platform’s functions related to the exchange and trading of in-game items (skins);
- Telegram account data: when using the Telegram App, we may collect information from your profile, including your name, profile picture, and other available data;
- IP address: used to ensure the Platform’s functionality, enhance security, and improve the User experience;
- Other data: may be used when interacting with customer support. We do not recommend sharing sensitive information when contacting support and encourage you to carefully consider the data you provide.
When funding your balance or conducting other financial transactions through the Platform, we may collect payment details, including digital wallet addresses used for processing transactions, as well as payment card or bank account details, which may be requested during payment or fund withdrawal and are processed by payment providers
We may also request additional data if required to comply with legal obligations, fulfill our commitments to Users, or ensure the security of the Platform
All collected data is used strictly in accordance with this Privacy Policy and applicable laws
We do not collect sensitive personal information, such as data on racial or ethnic origin, political opinions, religious beliefs, health status, or other confidential information
How we collect data
We obtain and process Users' personal data through various methods, including automatic and manual data collection
- Automatic data integration: when using the Platform, data may be automatically retrieved from third-party services, including Telegram and Steam;
- Manual data entry by the User: the User may voluntarily provide data by filling out forms on the Platform, entering information in account settings, or during transaction processing;
- Use of cookies and logging: we may use cookies and logging systems to collect information about Users' activities on the Platform, including visited pages, IP addresses, devices used, and other technical parameters. This helps us analyze the Platform’s performance, enhance security, and improve the User experience.
All collected data is processed in accordance with this Privacy Policy and is used exclusively for providing and improving our services
Use of data
We use the collected data to ensure the operation of the Platform, improve the quality of provided services, and for marketing and analytical purposes
- Ensuring the functionality of the Platform: data is necessary for the proper operation of the Platform, including authentication, transaction execution, payment processing, and providing Users with access to the Platform's features;
- Internal analytics and Platform improvement: we analyze collected information to optimize the Platform's performance, identify potential technical issues, enhance interface usability, and improve the User experience;
- Marketing and advertising: data may be used to send Users notifications about new features, promotions, and other offers;
- Security assurance: we use data to prevent fraud, detect suspicious activities, and comply with legal requirements.
The use of data is carried out in accordance with the provisions of this Privacy Policy and is strictly limited to achieving the stated purposes
Data storage and security
We take all necessary measures to ensure the security and protection of Users' personal data
- Storage location and methods: data is stored in a secure cloud infrastructure using modern security standards;
- Encryption and access control: all information is securely encrypted to prevent unauthorized access;
- Protection against external threats: data is safeguarded from leaks, loss, or alteration through the use of reliable encryption algorithms and security monitoring systems;
- Data retention policy: data is stored only for the necessary period determined by the business needs of the Platform. After this period expires, the information is deleted.
By using the Platform, you agree to the transfer and storage of data in other jurisdictions if required for the operation of the Platform
While we take all reasonable precautions to protect Users' data, no digital system can guarantee absolute security. Users should also take their own security measures to protect their data
Use of cookies
Cookies are small text files that are stored on your device when using the Platform. They help us ensure the stable operation of the Platform, analyze User behavior, and enhance your interaction experience
We use cookies for the following purposes
- User session maintenance: to facilitate authentication and keep the account active without requiring repeated logins;
- Analytics and monitoring: to collect statistics on visits and User activities to optimize the Platform’s performance;
- Security: to protect User accounts, prevent fraud, and prevent unauthorized access.
You can adjust your browser settings to limit or disable the use of cookies. However, disabling certain cookies may restrict the functionality of the Platform
Data sharing with third parties
We may share a limited amount of data with third parties only when necessary and strictly within the scope of their request. Data sharing is restricted to the information required for processing purposes
As part of advertising campaigns, we share limited information with advertising partners to optimize ad delivery and improve its relevance. The shared data may include
- User's country;
- Interface language;
- IP address;
- Premium account status in Telegram.
We do not share any excessive information with advertising partners, strictly adhering to privacy regulations
When necessary for dispute resolution or appeals, we may share a limited amount of data with payment systems, but only to the extent required to resolve the issue
User rights and data control
We provide Users with control over their personal data and the ability to manage it in accordance with applicable privacy standards
Users have the following rights regarding their personal data
- Right of access: Users can request a copy of their stored personal data;
- Right to rectification: if data is inaccurate or incomplete, Users can request its correction;
- Right to erasure (“Right to be forgotten”): Users can request the deletion of their personal data, except in cases where retention is required by law;
- Right to withdraw consent: Users can withdraw their consent for the processing of personal data at any time.
Users can independently edit the following data through the Platform's interface
- Telegram account data;
- Steam account information;
- Payment details.
To exercise their rights, Users may submit a request to the support service at: support@steamify.io
Requests are processed within a reasonable timeframe, considering the technical capabilities of the support service
We guarantee the security and confidentiality of Users' data when processing all requests related to personal data management
Age restrictions and right to use the Platform
The Platform is intended for Users who have the legal right to use it in accordance with the laws of their jurisdiction
By using the Platform, the Users confirm that
- They have reached the age required to enter into legally binding agreements under the laws of their jurisdiction;
- Their use of the Platform does not violate the laws of their jurisdiction.
We do not collect or process personal data of individuals who do not have the right to use the Platform. If a violation is detected, such accounts may be blocked, and the data may be deleted
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legislation, adapt our data processing practices, or improve the Platform
Users are responsible for regularly reviewing the latest version of the Privacy Policy. We are not obligated to provide individual notifications about any changes made
The updated version of the Privacy Policy takes effect immediately upon its publication on the Platform. By continuing to use the Platform after changes are made, the User agrees to the updated terms
Governing law
This Privacy Policy is governed by and interpreted in accordance with the laws of the British Virgin Islands, without regard to conflict of law principles
**Dispute resolution
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In the event of a dispute, claim, or disagreement arising from or related to this Privacy Policy, the parties agree to first attempt to resolve the matter through negotiations
If the dispute cannot be resolved through negotiations, it shall be submitted to the competent courts of the British Virgin Islands for final resolution
**Contact information
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